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Welcome to the Exhibition Manual for the 27th Annual Medicaid Managed Care Congress.

Here you will find the relevant information and forms to complete for the event.

If you have any questions, please contact the Operations Manager – Joana Andrade

E: ¦ T: +44 (0) 20 755 19327

Please ensure you read each section carefully and meet the required deadlines.

We look forward to working with you in making this a successful event!


Exhibitors must not exceed their allocated space. Please be sure to check that your stand will fit within your 10’x10’ booth space.

The following are provided for all stands free of charge:

  • 1 x 6’x3’ skirted table
  • 2 x chairs

You may bring a table top display or a pop-up display to fit behind your table top. Displays may be no more than 8 feet high. 



Electrical and internet services are not included in any Sponsorship or Exhibitor Package. 

**If you require electrical service, AV or Internet you must order it through Hyatt Regency Baltimore Inner Harbor using the below forms**


Ordering electrical early is important to the flow of set-up; please try to make every effort to order your electrical requirements early.  
Please feel free to contact Joana Andrade with any questions.





Set up: Sunday 19th May - 2:00pm to 5:00pm

Exhibition opening times:

Monday May 20: 08:15am to 06:00pm 

(5:00pm – 6:00pm - Networking Drinks Reception in the Exhibition Hall)

Tuesday May 21: 08:00am to 04:00pm 

Breakdown: Tuesday 4:15pm to 6:00pm


Exhibition Hall: CONSTELLATION FOYER - 2nd Floor 

The hotel will not accept shipments arriving before Wednesday, May 15. 

Packages need to arrive by Friday, May 17

Please send your parcels to:  

Hyatt Regency Baltimore on the Inner Harbor
300 Light Street
Baltimore, MD 21202
Attn. To: Shipper’s Name & Co – MMCC Conference
Box 1 of _


Special arrangements must be made for receiving any equipment, goods, displays or other materials that will be sent, delivered or brought into the Hotel. (This excludes delivery of any food or beverage items that are also sold or furnished by the Hotel.) Failure to do this may result in deliveries being refused or materials being unavailable when required. The Hotel’s receiving entrance is open from 8:00 a.m. to 5:00 p.m., Monday through Friday. 

The following charges will apply as a receiving charge Package Weight Price

  • 0-5 lbs $5.00
  • 6-20 lbs $10.00 each
  • 21-50 lbs $25.00 each
  • 51-100 lbs $50.00 each
  • 101+ lbs $75.00 each
  • Pallets $200.00 each

PLEASE NOTE: It is the responsibility of the exhibitor to deliver and remove all of their equipment from the venue and make the necessary shipping arrangements before and at the close of the event. KNect365 cannot take responsibility for any items that may go missing during Delivery/Storage/Pick Up.

Please ensure that your onsite representative has the correct return labels from your courier for your return shipment.


1.All exhibitors are responsible for their Health & Safety, please download and read INFORMA - WORKPLACE SAFETY REGULATIONS AND PROHIBITIONS - Click here

2. Each Exhibitor agrees to maintain decorum in and around his exhibit space that will not obstruct or disturb other exhibitors. The aisles, passageways, overhead spaces, public meeting rooms, and other meeting facilities are controlled by the KNect365. Each exhibitor will adhere to the following space allocation restrictions as determined by KNect365:

a) No obstructive booth design is permitted; The Exhibitor is not allowed to obstruct the view, interfere with or adversely affect the displays of other exhibitors.

b) Side panels may be no more than 4' high.

c) The Exhibitor is not allowed to place any items, furniture and/or displays outside of the assigned space or exceed the standardized height without prior approval from the Organizer. 

d) Displays, furniture, etc. in public aisle ways are prohibited; Exhibitors may not place any display material, demonstrations or exhibits, nor extend their stand structures and fittings, beyond their contracted boundary.  Requests for special cases are subject to approval from the KNect365.

e) No interference with light or space of other Exhibitors will be allowed.

f) Signs, banners and posters may not be placed outside the exhibit space assigned to each Exhibitor and are prohibited in public aisles. All signs must be self-supporting within the booth area.

g) Entrances to booths must be in the direction depicted on the floor plan.

3. Exhibitors may not sublet, assign, or share any part of the space allocated.

4. Absolutely no dismantling/tear-down of booths will be permitted before the specified adjournment of the exhibition portion of the meeting. This is disruptive and dangerous to attendees and other exhibitors. Penalties will be imposed on any exhibitor who does not abide by this policy and will affect the exhibitors ranking in the booth selection process as well as the possibility of exhibiting at future meetings.

5. All exhibitors are responsible for making their own arrangements for any services.

Electrical, Telecommunication, and AV services are not included in any Sponsor or Exhibitor Package. 

Electrical and other mechanical apparatuses must be muffled so that noise does not disturb other Exhibitors.


1. Company logo in EPS format - ASAP

2. Company Profile (50 - 100 words) - ASAP

3. Copy of your Insurance Certificate - Friday May 3

- Please send a copy of your company's general/public liability insurance to Joana Andrade - 

4. Pass registration - Friday May 10 - More information to follow. 



If you are sponsoring any additional items such as bags, lanyards, USBs, Wi-Fi or any other items, Joana Andrade will be in contact with you directly.


To book reduced rate accommodation, please click visit the Plan Your Visit tab of the conference websites: 

KNect 365 does not have a third party hotel booking agency representing this event aside from the above links. If you are contacted to book accommodation by any agency, this is not recommended as they are unknown to KNect 365 and the hotel.